Using simulation to design and improve an outpatient procedure center

Todd R. Huschka, Thomas R. Rohleder, Brian T. Denton

Research output: Chapter in Book/Report/Conference proceedingChapter

4 Scopus citations


Discrete-event simulation (DES) is an effective tool to for analyzing and improving healthcare processes. In this chapter we discuss the use of simulation to improve patient flow at an outpatient procedure center (OPC) at Mayo Clinic. The OPC addressed is the Pain Clinic, which was faced with high patient volumes in a new, untested facility. Simulation was particularly useful due to the uncertain patient procedure and recovery times. We discuss the simulation process and show how it helped reduce patient waiting time while ensuring the clinic could meet its target patient volumes.

Original languageEnglish (US)
Title of host publicationManagement Engineering for Effective Healthcare Delivery
Subtitle of host publicationPrinciples and Applications
PublisherIGI Global
Number of pages13
ISBN (Print)9781609608729
StatePublished - 2011

ASJC Scopus subject areas

  • General Health Professions


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