The mayo clinic value creation system

Stephen J. Swensen, James A. Dilling, C. Michel Harper, John H. Noseworthy

Research output: Contribution to journalArticlepeer-review

22 Scopus citations


The authors present Mayo Clinic's Value Creation System, a coherent systems engineering approach to delivering a single high-value practice. There are 4 tightly linked, interdependent phases of the system: alignment, discovery, managed diffusion, and measurement. The methodology is described and examples of the results to date are presented. The Value Creation System has been demonstrated to improve the quality of patient care while reducing costs and increasing productivity.

Original languageEnglish (US)
Pages (from-to)58-65
Number of pages8
JournalAmerican Journal of Medical Quality
Issue number1
StatePublished - Jan 1 2012


  • cost
  • productivity
  • quality
  • systems engineering
  • value

ASJC Scopus subject areas

  • Health Policy


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