Problem-based shared decision-making in diabetes care: A secondary analysis of video-recorded encounters

Merel M. Ruissen, Victor M. Montori, Ian G. Hargraves, Megan E. Branda, Montserrat León García, elco J.P. De Koning, Marleen Kunneman

Research output: Contribution to journalArticlepeer-review


Objectives To describe the range of collaborative approaches to shared decision-making (SDM) observed in clinical encounters of patients with diabetes and their clinicians. Design A secondary analysis of videorecordings obtained in a randomised trial comparing usual diabetes primary care with or without using a within-encounter conversation SDM tool. Setting Using the purposeful SDM framework, we classified the forms of SDM observed in a random sample of 100 video-recorded clinical encounters of patients with type 2 diabetes in primary care. Main outcome measures We assessed the correlation between the extent to which each form of SDM was used and patient involvement (OPTION12-scale). Results We observed at least one instance of SDM in 86 of 100 encounters. In 31 (36%) of these 86 encounters, we found only one form of SDM, in 25 (29%) two forms, and in 30 (35%), we found ≥3 forms of SDM. In these encounters, 196 instances of SDM were identified, with weighing alternatives (n=64 of 196, 33%), negotiating conflicting desires (n=59, 30%) and problemsolving (n=70, 36%) being similarly prevalent and developing existential insight accounting for only 1% (n=3) of instances. Only the form of SDM focused on weighing alternatives was correlated with a higher OPTION12-score. More forms of SDM were used when medications were changed (2.4 SDM forms (SD 1.48) vs 1.8 (SD 1.46); p=0.050). Conclusions After considering forms of SDM beyond weighing alternatives, SDM was present in most encounters. Clinicians and patients often used different forms of SDM within the same encounter. Recognising a range of SDM forms that clinicians and patients use to respond to problematic situations, as demonstrated in this study, opens new lines of research, education and practice that may advance patient-centred, evidence-based care.

Original languageEnglish (US)
Pages (from-to)157-163
Number of pages7
JournalBMJ evidence-based medicine
Issue number3
StatePublished - Jun 1 2023


  • Diabetes Mellitus

ASJC Scopus subject areas

  • General Medicine


Dive into the research topics of 'Problem-based shared decision-making in diabetes care: A secondary analysis of video-recorded encounters'. Together they form a unique fingerprint.

Cite this