Abstract
Excessive waiting for a pre-scheduled appointment is annoying, especially if the client's condition is urgent. While prior research considered only individual scheduling periods, this paper looks at the best placement of open appointment slots (left open for urgent clients) in a rolling horizon environment.
| Original language | English (US) |
|---|---|
| Pages | 2161-2166 |
| Number of pages | 6 |
| State | Published - 2002 |
| Event | Decision Sciences Institute 2002 Proceedings - San Diego, CA, United States Duration: Nov 23 2002 → Nov 26 2002 |
Other
| Other | Decision Sciences Institute 2002 Proceedings |
|---|---|
| Country/Territory | United States |
| City | San Diego, CA |
| Period | 11/23/02 → 11/26/02 |
ASJC Scopus subject areas
- Management Information Systems
- Hardware and Architecture