Pharmacy operations reengineering

Kalyan S. Pasupathy

Research output: Contribution to conferencePaperpeer-review


Nursing units in a hospital place orders with the pharmacy for drugs and other supplies to be used at the point-ofcare. While processing these orders, pharmacists and technicians encounter interruptions such as answering telephones and fielding questions from previous orders. These distractions tend to cause errors and rework, thus bringing down the efficiency and effectiveness of operations. This motivated the research team to study pharmacy operations as a whole. This project is in its initial stages and proposes to use simulation to determine capacity allocation and reengineering the processes. This will enable the pharmacy to better utilize the capacity available.

Original languageEnglish (US)
Number of pages5
StatePublished - 2008
EventIIE Annual Conference and Expo 2008 - Vancouver, BC, Canada
Duration: May 17 2008May 21 2008


OtherIIE Annual Conference and Expo 2008
CityVancouver, BC


  • Pharmacy
  • Reengineering
  • Simulation

ASJC Scopus subject areas

  • Computer Science Applications
  • Software
  • Industrial and Manufacturing Engineering


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