Participatory ergonomics and new work: Reducing neck complaints in assembling

S. A. Miguez, M. S. Hallbeck, P. Vink

Research output: Contribution to journalArticlepeer-review

4 Scopus citations


A participatory ergonomics approach is used to create a new work environment, which is aimed at reducing neck complaints in a cell phone assembly. The participatory ergonomics program included an initiative, problem identification, a selection of solutions, an implementation and evaluation. Twenty-eight women, all operators on an assembly line of cell phone boards, voluntarily participated in the design and evaluation of a device before implementing the device to all 215 employees performing that job. Prior to and after the intervention, RULA, comfort experiences and interviews were used. After introducing an adjustable angled small counter, these measurements showed both posture and comfort improvements. 90% of the 215 workers preferred the new work station and the neck complaints were reduced in 75% of the group. It also showed that the initial prototype needed to be modified as to reduce its sharp edges/compression points for the forearm. This project shows the importance of iterative testing and that an initiative by workers enlarges the chance of successful implementation.

Original languageEnglish (US)
Pages (from-to)5108-5113
Number of pages6
Issue numberSUPPL.1
StatePublished - 2012


  • assembly
  • comfort
  • neck complaints
  • new work
  • participatory ergonomics

ASJC Scopus subject areas

  • Rehabilitation
  • Public Health, Environmental and Occupational Health


Dive into the research topics of 'Participatory ergonomics and new work: Reducing neck complaints in assembling'. Together they form a unique fingerprint.

Cite this