Abstract
Electronic medical records (EMRs) are the wave of the near future for healthcare documentation. Organisations have begun the process of integrating electronic workflows with their existing and the evidence-based work. Basic workflow analysis is essential to accomplish the goals of a well-integrated EMR which sets a standard for balanced organisational ecology and a stable EMR habitat for the system and its users. This paper presents a standard approach for analysing the needs and workflow impact of EMR implementation. Results presented here are garnered from EMR implementation in a cardiology specialty to demonstrate a best practice standardised regimen for identifying pitfalls and procedural issues related to implementation of EMR and addressing those issues in a manner consistent with easing adaptation to the entire EMR habitat. The example of medication refill demonstrates the rapid changes of turnaround time from two to three days to less than 2 hours and a 6% improvement in patient satisfaction.
Original language | English (US) |
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Pages (from-to) | 124-141 |
Number of pages | 18 |
Journal | International Journal of Healthcare Technology and Management |
Volume | 15 |
Issue number | 2 |
DOIs | |
State | Published - 2015 |
Keywords
- EMRs
- HIM.
- electronic medical records
- health information management
- health system
- healthcare
- implementation
- patient satisfaction
- process improvement
- workflow
ASJC Scopus subject areas
- Leadership and Management
- Health Informatics