Planning for Urgent Clients in a Dynamic, Rolling Horizon Environment

Kenneth J. Klassen; Thomas R. Rohleder

Planning for Urgent Clients in a Dynamic, Rolling Horizon Environment

Kenneth J. Klassen
, Thomas R. Rohleder

Quantitative Health Sciences

Research output: Contribution to conference › Paper › peer-review

1 Scopus citations

Abstract

Excessive waiting for a pre-scheduled appointment is annoying, especially if the client's condition is urgent. While prior research considered only individual scheduling periods, this paper looks at the best placement of open appointment slots (left open for urgent clients) in a rolling horizon environment.

Original language	English (US)
Pages	2161-2166
Number of pages	6
State	Published - 2002
Event	Decision Sciences Institute 2002 Proceedings - San Diego, CA, United States Duration: Nov 23 2002 → Nov 26 2002

Other

Other	Decision Sciences Institute 2002 Proceedings
Country/Territory	United States
City	San Diego, CA
Period	11/23/02 → 11/26/02

ASJC Scopus subject areas

Management Information Systems
Hardware and Architecture

Cite this

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title = "Planning for Urgent Clients in a Dynamic, Rolling Horizon Environment",

abstract = "Excessive waiting for a pre-scheduled appointment is annoying, especially if the client's condition is urgent. While prior research considered only individual scheduling periods, this paper looks at the best placement of open appointment slots (left open for urgent clients) in a rolling horizon environment.",

author = "Klassen, \{Kenneth J.\} and Rohleder, \{Thomas R.\}",

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note = "Decision Sciences Institute 2002 Proceedings ; Conference date: 23-11-2002 Through 26-11-2002",

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AU - Rohleder, Thomas R.

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AB - Excessive waiting for a pre-scheduled appointment is annoying, especially if the client's condition is urgent. While prior research considered only individual scheduling periods, this paper looks at the best placement of open appointment slots (left open for urgent clients) in a rolling horizon environment.

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UR - https://www.scopus.com/pages/publications/1642441491#tab=citedBy

M3 - Paper

AN - SCOPUS:1642441491

SP - 2161

EP - 2166

T2 - Decision Sciences Institute 2002 Proceedings

Y2 - 23 November 2002 through 26 November 2002

ER -

Planning for Urgent Clients in a Dynamic, Rolling Horizon Environment

Abstract

Other

ASJC Scopus subject areas

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