Patient apprehensions about the use of artificial intelligence in healthcare

Jordan P. Richardson, Cambray Smith, Susan Curtis, Sara Watson, Xuan Zhu, Barbara Barry, Richard R. Sharp

Research output: Contribution to journalArticlepeer-review


While there is significant enthusiasm in the medical community about the use of artificial intelligence (AI) technologies in healthcare, few research studies have sought to assess patient perspectives on these technologies. We conducted 15 focus groups examining patient views of diverse applications of AI in healthcare. Our results indicate that patients have multiple concerns, including concerns related to the safety of AI, threats to patient choice, potential increases in healthcare costs, data-source bias, and data security. We also found that patient acceptance of AI is contingent on mitigating these possible harms. Our results highlight an array of patient concerns that may limit enthusiasm for applications of AI in healthcare. Proactively addressing these concerns is critical for the flourishing of ethical innovation and ensuring the long-term success of AI applications in healthcare.

Original languageEnglish (US)
Article number140
Journalnpj Digital Medicine
Issue number1
StatePublished - Dec 2021

ASJC Scopus subject areas

  • Medicine (miscellaneous)
  • Health Informatics
  • Computer Science Applications
  • Health Information Management


Dive into the research topics of 'Patient apprehensions about the use of artificial intelligence in healthcare'. Together they form a unique fingerprint.

Cite this